Although the information in our catalog is presented in good faith and believed to be correct at the time of printing, Omcan makes no representations or warranties as to the completeness or accuracy of the information. Omcan has no liability for any errors or omissions in the information contained in our catalog. Some variations between pictures in our catalog and product may occur.

Omcan and the manufacturers represented herein, reserve the right to change, delete, or otherwise modify the information which is represented without any prior notice. Persons receiving this information will make their own determination as to its suitability for their own purposes prior to use. In no event will Omcan be responsible for damages of any nature whatsoever resulting from the use of or reliance upon information from this catalog or the products to which the information refers.

All weights and measures shown are best approximations.

Possession of our price list or literatures does not constitute an offer to sell.

Product Liability

Omcan Manufacturing and Distributing Company Inc. and Omcan Inc. dba Omcan are not responsible for any harm or injury caused due to any person’s improper or negligent use of this equipment. The product shall only be operated by someone over the age of 18, of sound mind, and not under the influence of any drugs or alcohol, who has been trained in the correct operation of this machine, and is wearing authorized, proper safety clothing. Any modification to the machine voids any warranty, and may cause harm to individuals using the machine or in the vicinity of the machine while in operation.

Prices and Product Specifications

Prices shown are list prices and are subject to trade discount and to change without notice. Prices may also be changed without notice due to unforeseen cost increases of imported products, raw materials, or currency fluctuations. We carefully check pricing and product specifications, but occasionally errors can occur, therefore we reserve the right to change both without notice. We are not responsible for customer pricing errors to their end user. Some products listed may be non-stock items.

Order Placement

All orders must meet or exceed a $100.00 net minimum. A $25.00 handling charge willautomatically be added to any order if it does not meet the requirements set out above.

When placing verbal orders over the telephone, Omcan is not responsible for verbalmisunderstandings or mistakes Please contact us immediately if you would like to cancelor modify an order. If an order is already processing in our warehouse and being packedto ship, we cannot guarantee that the order can be canceled or modified. In order tomaintain accuracy and efficiency in our order process, we are unable to alter any ordersafter they have been placed. If you would like to add to or modify your order in anyway, please contact Customer Service to cancel the order so you can reorder exactly whatyou need.

Our warehouse works in the evening to package orders, ensuring shipments early the nextday. If an order is packaged to ship in the evening the order is not able to becanceled. If we cannot cancel an order because it has already shipped from ourwarehouse, please see our returns procedures.

Freight

Our freight program depends on the carrier and customs, the ETA givenon transit days are an estimate. If there are unforeseen delays, then Omcan is notresponsible for lost sale or any other monetary compensation relating to the estimateddelivery time.

All items shipped are subject to Declared Value. To decline the Declared Value on yourshipment, it must clearly be indicated on your purchase order. By declining the DeclaredValue, the buyer must supply their carrier’s account number as the order will be shipped3rd party. The buyer assumes all responsibility for the shipment once it has left ourwarehouse. Shortage or damage in shipment does not excuse the buyer from timely and fullpayment of the invoice.

Unless we are advised otherwise, back orders will be shipped when the product arrives.If early shipment is requested, then freight charges become the customer’sresponsibility. On prepaid shipments, Omcan retains the right to choose the carrier.Split shipments or back orders are not allowed on prepaid orders. Should the customerrequest a split or partial shipment, freight charges then become the customer’sresponsibility. Any accessorial freight charges are not included in prepaid shipping.

Our freight program depends on the carrier and customs, the ETA given on transit daysare an estimate.  If there are unforeseen delays, then Omcan is not responsible for lostsale or any other monetary compensation relating to the estimated delivery time.

Certain Items are required to be shipped on a pallet due to weight, size, product type,and packaging constraints. Items of this nature are indicated in the Price List with aDelivery Truck Icon.

Due to liability, dock-to-dock shipments do not include unloading or moving your item(s)from the back of our trucks.  You are responsible for moving the item(s) from the backof our truck into your warehouse or building. If you have special delivery requirements,please contact us before finalizing your order. Any unexpected extra or surcharges (suchas limited access, inside delivery, residential address, lift gate, etc.) identified bythe freight company at time of delivery, will be added to the customer’s Omcan invoice.

Freight Claims

Upon receipt of an Omcan shipment, please inspect for external damage. If no damage isevident on the external packaging, open carton to ensure all ordered items are withinthe box, and that there is no concealed damage to the item(s). If the package hassuffered rough handling, bumps or damage (visible or concealed), please note it on thebill of lading before accepting the delivery and contact Omcan within 24 hours, so wemay initiate a claim with the carrier. A detailed report on the extent of the damagecaused to the item(s) must be filled out within three days from the delivery date shownin the shipping documents.

Omcan has no recourse for damaged products that were shipped collect or third party. Inthe event of a shortage, or if damage is detected on a collect or third party shipment,notify the delivering carrier at once to request an inspection and file a claimpromptly. Any delay may cause you a loss. Shortage or damage in shipment does not excusethe buyer from a timely full payment of the invoice. We cannot reimburse claims forshortages or delays caused by the carrier responsible. By signing your name on thedelivery receipt without noting any damages, you are stating that you have received yourshipment in acceptable condition.

Packaging

Omcan reserves the right to package items in what it deems to be the most suitable, safeand economic manner. Packaging dimensions may not accurately represent final shippingdimensions.

Taxes

Taxes are charged as required by local or federal law.

Payment Terms

Full payment is due net 30-days for credit approved accounts. Accepted payment methodsinclude cash, check, and wire transfer. Payment by Visa, MasterCard and American Expressare accepted for prepayments or for net 10-day terms. Omcan will charge a 2.85%convenience fee on all credit card payments. As always customers will have the option topay via Electronic Funds Transfer (EFT) or e-mail transfer; in Canada INTERACE-TRANSFER and in the USA with ZELLE E-TRANSFER. Both methods will avoid conveniencecharges. Accounts without terms are subject to payment in advance, until credit approvalhas been granted and accepted. All products, are F.O.B. one of Omcan’s North Americanregional distribution centers. International orders are accepted against checks inadvance and wire transfers only.

Returns

Returns will not be accepted unless approved in writing. Minimum return amount of$100.00 list. Returned goods must be received back to Omcan within 30 days of purchase.To obtain a return authorization, please call 1-800-465-0234. All authorized returnsmust be shipped freight prepaid. A restocking charge of 35% will apply to unusedproducts in their original packaging. Return of used products is subject to inspectionand a restocking charge of 50% or more may apply. Special order, clearance, parts, demoitems, vacuum pack bags, or nonstandard items are not returnable.

In order to improve our efficiency, Omcan will call or email our customer advising thecost of the repair or requesting instructions on how to return the machine. After threeattempts to contact our customer, the following terms will apply:

Time Frame

Time Frame

Omcan provides warranty against all defects of material andmanufacturing,as well as fordefective assembling, for all the products that we sell. The warranty periods vary basedon our product categories.

Omcan will provide our customers or end users with onsite warrantycoverageon allequipment in excess of 115 pounds / 52 kilograms. For lighter products, Omcan willprovide carry in bench warranty. Bench warranty means that the product must be droppedoff or delivered to us, or to one of our authorized service centers (at Omcan’sdiscretion), freight prepaid, for warranty evaluation. We will not accept COD or collectshipments.

Conditions of Omcan Warranty:

1. A copy of the Bill of Sale and/or serial number is required for all warranty claims.

2. The on-site warranty applies to regular week day hours. Costs associated withholidays, weekends, evening or rush service calls will be the responsibility of eitherthe end user or Omcan dealer.

3. Remote geographic locations may limit guarantee to a parts only warranty. Labor,travel and mileage covered under warranty include straight time labor charges and travelcharges within 100 miles / 160 km, roundtrip. Overtime, premium labor charges and travelcharges in excess of this round trip distance will not be covered by OMCAN and will bethe responsibility of the person or firm requesting the service.

4. There is no on-site warranty for residential addresses (unless specifieddifferently).

5. Warranty is valid only in country of purchase.

6. Omcan reserves the right to either repair or replace a product at our discretion.

7. This warranty does not apply to abuse, willful or accidental damage, or to productsused for other than their intended purpose.

8. Any tampering or modifications to any products automatically cancels the warrantyguarantee. Items not covered by our guarantee include components which are subject tonatural wear and tear. Products subject to abuse, misapplied, misused, subjected toharsh chemical action, or external causes such as electric power fluctuations or poorwater quality, field modified (without the approval of Omcan), improperly installed ormaintained, damaged by flood, fire or other acts of God, or which have altered ormissing serial numbers automatically void warranty.

9. This warranty is not transferable and is limited to original installation ofequipment sold by Omcan for the original user.

10. This warranty does not apply to any equipment that has not been installed inaccordance with the directions published in the appropriate installation and operationmanuals.

11. If the equipment have been changed, altered, modified or repaired with parts notauthorized by Omcan or by a non-qualified Service Technician, then Omcan shall not beresponsible for warranty claim.

12. Adjustments such as calibrations, leveling, tightening of fasteners or utilityconnections normally associated with original installation are the responsibility ofinstaller and not that of Omcan. Regular maintenance, such as cleaning, greasing,de-scaling, tightening, sharpening, or anode parts shall be the responsibility of thecustomer.

13. If required by Omcan, customer shall return to Omcan for examination of any failedproduct or part to confirm that the part has failed as a result of material orworkmanship.

14. All parts orders are shipped via ground courier only. Extra rush shipment chargeswill be the responsibility of the end user or dealer.

15. Dealers and end users should not replace or authorize repair of Omcan equipmentwithout an approved return authorization number. Cost incurred in such repairs will beat the dealers or end user’s expense.

16. For an end user onsite service call, Omcan will require a credit card preauthorization, until the technician determines it is a warranty repair.

This warranty and the liabilities set forth herein are exclusive and in lieu of all oftheir liabilities and warranties, express or implied, including but not limited to,implied warranties of merchantability and fitness for particular warrantee purpose andconstitutes the only warranty of Omcan. Omcan’s liability on any claim, including butnot limited to negligence, shall not exceed the price of the equipment that gives riseto the claim.

The foregoing warranty is the entire warranty of Omcan. Omcan neither assumes norauthorizes any other person, purporting to act on its behalf, to modify or to changethis warranty, or any other warranty or liability concerning Omcan equipment. Thiswarranty provides the exclusive remedy against Omcan relating to all Omcan products,whether in contract or in tort or under any other legal theory, and whether arising outof warranties, representations, instructions, installations or defects from any cause.OMCAN shall not be liable, under any legal theory, for loss of use, revenue or profit,or for substitute use or performance, or for incidental, indirect, or special orconsequential damages or for any other loss of cost of similar type. The liability ofOmcan is limited to the repair or replacement of any part found to be defective.