Returns will not be accepted unless approved in writing. Minimum return amount of $100.00 list. Returned goods must be received back to Omcan within 30 days of purchase. To obtain a return authorization, please call 1-800-465-0234. All authorized returns must be shipped freight prepaid. A restocking charge of 35% will apply to unused products in their original packaging. Return of used products is subject to inspection and a restocking charge of 50% or more may apply. Special order, customized cutting boards, clearance, parts, demo items, vacuum pack bags, or non-standard items are not returnable.
Parts received damaged, should be reported within 24 hours to omcan.parts@omcan.com (Please include pictures). No Refunds or returns on Parts orders.
For over seven decades, Omcan has delivered quality products and services to the North American food service industry. Today we are proud to offer over 6,500 globally sourced food equipment and smallwares, to help our customers prepare, cook and serve. We have a robust distribution network and a great inventory of products across our 3 distribution centers.
